FAQs General Information
What is it made of? Does it have any side effects on the skin?
High Quality Is The Advantage Of SILVERY JEWELLRY.
It is certainly made within the health standards of the skin.
what are the delivery time when ordering?
- Inside UAE From 5 To 10 Working Day.
- Outside UAE From 10 to 15 Working Day.
How Do I Take Care Of My Jewelry From
SILVERY JEWELLRY?
Your Silver Jewelry Will Naturally Develop Over Time, If You Prefer.
Make Your Jewelry Look Shining, Please Take Care Of Your Piece As Below: Clean jewelry in mild soapy water
- Wash it well with water
- Wipe dry with a soft cloth Gently polish with a jewelry polishing cloth.
To extend the life of your jewelry, remove it before showering or swimming.
can I return my order?
We offer 7-days after delivery hassle-free return for your items.
The items must be in original condition. Items must not have been used in any way. Unfortunately, we cannot accept any returns that do not meet above requirements.
silveryjewellry.com offers a full refund (item price excluding original shipping cost).
However, the address where you should send the return will be sent to you when you contact us for a return at info@silveryjewelry.com
SALE
Each piece of jewelry comes with care instructions and is sent in a custom SILVERY JEWELLRY gift Box.
SILVRY JEWELLRY Is Inspired By Luxury, Shiny And Femininity.
We are Working To Add Happiness And Finishing Touch With Hight Quality Jewelry To Your Style So That You Can Stand Out. This Is What SILVRY JEWELLRY Does.
We Are A Group With A Passion For Jewelry And We Would Like To Share This Passion With You. Be Happy, Have Fun. That Is Our Motto.
Absolutely! silveryjewellry.com uses variety of technological security methods to ensure a safe payment for our customers. In addition, our privacy policy indicates that we do not store any credit card details nor do we share your personal information with any third party.
However, if you are still concerned with placing your order, please contact info@silveryjewellry.com and we will contact you regarding an alternative method to place your order!
Currently we accept (Credit Cards and PayPal payments). If you would like to use a different payment method, our team will assist your request! Please contact us directly at info@silveryjewellry.com to arrange the payment.
To reach our team you can use the 24/7 Live Chat on the website, or email us at info@silveryjewellry.com
The quality is our selling point.
Our customers all over the world has always appreciated the quality of
SILVERY JEWELLRY.
You can see the reviews about the product on our website and see yourself how the customers talk about the quality.
We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience.
However, if you have a concern with a faulty or damaged item, please email us atinfo@silveryjewellry.com, or you can use the chat button, so we can urgently review the matter and find the best solution for you.
This is rarely happened with us.
However, in case your order hasn’t arrived on time, you can contact us directly via the chat button on our website or use the contact form in contact us page.
Our team will response instantly and fix the issue for you.
SHIPPING
FREE our shipping policy is to make your purchase process as fun and easy as possible.
made very easy. We will ship your order on the same day you place the order via first class shipping carrier.
When your order is shipped, we will immediately send you an email containing a tracking code.
Clicking on this cod, you will be able to know where is your item and when it is going to arrive to you.
In case you did not receive this email, please email us at info@silveryjewellry.com.
This depends on the area you are ordering from. If you order from Europe, for instance, you will be charged with VTA duties. In other words, you will be liable for all import duties, customs and taxes.
Please be aware that silveryjewellry.com does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by silveryjewellry.com, please contact your local customs office to find out more information if you are unsure of the charges.
currently, we deliver to The United Arab Emirates and Saudi Arabia We have collaborated with variety of shipping companies to guarantee reaching our customers easily.
If you don’t live in this aria please contact us at silveryjewellry.com Our team will arrange the shipping for you
RETURN
We offer 7-days after delivery hassle-free return for your items.
The items must be in original condition. Items must not have been used in any way. Unfortunately, we cannot accept any returns that do not meet above requirements .
silveryjewellry.com offers a full refund (item price excluding original shipping cost).
However, the address where you should send the return will be sent to you when you contact us for a return at info@silverjewellry.com
To initiate a return, simply email us at info@silveryjewellrry.com using the same e-mail address you used to order and the item please write your order number in the email so we can track it fast.
we will see if your order meet our return condition and then email your to provide an answer about your return if it is accepted or not.
We accept your return in case :
1- You received the wrong item.
2-The package has arrived damaged
we will send you an email containing the address to where you have to send the package and once your package is received we will inspect it and report to you with our decision
If the conditions are met, we will refund you within 3 working days with the same payment method you used to order.
There are two approaches:
1- If your package is damaged or you received the wrong item we will pay for the return shipping price .
2- If you don’t like the item after you received the package and you decided to return it, then you have to pay for the return shipping price.
